Resources

Billing Center

Have questions about billing and payment? We’ve got answers below. 

 Billing Reference & FAQs

Insurance

If your insurance has changed, please fill out a Change of Insurance form.

We are out of network for all insurances not listed our Insurance Carriers page.

We do not bill out-of-network insurances, but we are happy to provide you with a detailed receipt so you can work directly with your insurance to use any out-of-network benefits you may have. 

Please call the front desk at (503) 452-8002 or email reception@childrensprogram.com to request this information.

Payment & Fees

As detailed in our Financial Policy, all clients are required to keep a valid credit card on file through StoredPay in order to receive services.

We will automatically charge your StoredPay card within a few business days of service.

If your card has expired, please submit a new StoredPay form. If you receive services while we are waiting for an updated credit card, a balance may accrue on your account, and there may be a delay in scheduling additional services. You can log in to MyProviderLink at any time to manually pay your balance.

Please fill out a separate StoredPay form for each child or family member receiving services, even if you are using the same card for each of them. Each client has a separate chart & account in our system, and this helps us ensure that we have your permission to charge your card for each family member seen in our clinic.

 

If you would like to set up an installment plan to pay off your balance, please contact the billing office via email (preferred) billing@childrensprogram.com or call (503) 452-0307 during business hours. 

  • Registration & payment for groups, classes & camps is separate from ongoing individual treatment.
  • Groups, classes & camps are not insurance billable services at the Children’s Program.
  • Payment for groups, classes, & camps is accepted exclusively through PayPal.
    • If you have HSA/FSA funds you would like to use to pay for a class, please contact your HSA/FSA benefits administrator for instructions on how to request reimbursement.
  • Initial Consultations and Therapy: You may cancel initial consultation and therapy appointments 48 business hours in advance without charge. A mandatory fee of up to 100% of the charge will be assessed for missed appointments or appointments cancelled without sufficient notice. Cancellations left on voice mail or emailed after business hours will be considered received as of the next business day.
  • Evaluations: If you must cancel an evaluation appointment, please notify us at least one week in advance. We may elect not to reschedule evaluations cancelled without sufficient notice.

If you have additional questions, please email billing@childrensprogram.com.

To request a refund or charge correction, please call the billing office at 503-452-0307.

We send statements to current clients each month. If you have questions regarding your statement, please review our Financial Policy first.

If you have additional questions, please contact the billing office via email (preferred) billing@childrensprogram.com or call (503) 452-0307 during business hours. 

CPT Codes

Current Procedural Terminology (CPT) codes are used to track and bill healthcare services, including mental & behavioral health. CPT codes are standardized across providers and insurance companies.

This table provides the most common CPT codes billed at the Children’s Program. We encourage you to contact your insurance company for more information about your specific plan’s coverage.

 

This is a list of CPT codes we may use to bill for initial consultations and ongoing therapy services. This list is provided for your reference in case you would like to call your insurance company for more details about coverage.

Psychologist (Psy.D., Ph.D.)
90791, 90832, 90834, 90837, 90846, 90847

Licensed Professional Counselor (LPC)
90791, 90832, 90834, 90837, 90846, 90847

Please note that not all codes are billed for all visits. If you are a new client and have not yet attended an appointment, please contact your insurance company to inquire about coverage.

This is a list of CPT codes we may use to bill for psychological evaluation & assessment services. This list is provided for your reference in case you would like to call your insurance company for more details about coverage. Rates & coverage may vary based on which type of clinician is conducting the testing.

Licensed Psychologist (Psy.D., Ph.D.)

96136, 96137, 96130, 96131

Testing Technician/Psychologist Resident/Psychology Intern/Practicum Student

96138, 96139, 96130, 96131

Please note that not all codes are billed for all visits. Pre-evaluation consultations and post-evaluation feedback sessions are billed as therapy appointments (initial consultations as 90791, parent feedback as 90834). 

This is a list of CPT codes we may use to bill for a visit with an MD (developmental pediatrician or psychiatrist).

90792, 99213, 90836

Please note that not all codes are billed for all visits. If you are a new client and have not yet attended an appointment, please contact your insurance company to inquire about coverage.

Quick Links

Financial Policy

Review our full Financial Policy

Insurance Carriers

See which insurances we accept

Patient Dashboard

Return to the main Patient Dashboard

Contact Billing

Email: billing@childrensprogram.com
Phone: (503) 452-0307

    Contact our Office

    Check In

    Our offices are located on the 3rd and 4th floors. Please check in to the office for the floor your clinician is on.

    If you are unsure of where to check in, visit the main office in Suite 300 on the 3rd floor.

    Parking

    Parking lots are available behind our building, including reserved parking on the upper level of the parking garage.

    Clinic address

    6443 SW Beaverton-Hillsdale Hwy
    Suite 300
    Portland, OR 97224

    CLINIC CONTACT

    Main Phone
    503-452-8002
    Main Fax
    503-452-0084
    Billing Phone
    503-452-0307

    Office Hours

    Monday - Thursday
    8:00 AM - 5:00 PM
    Friday
    8:00 AM - 3:00 PM
    Weekends
    Closed

    After-Hours Emergencies

    Please call 911 or proceed to your nearest emergency room.

    CURRENT CLIENT EMERGENCIES

    For situations that cannot wait until the office reopens, you can call 503-294-1309 to reach our answering service.